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FAQ
Answers to what people usually ask before they book. Can't find yours? Send us a message.
Before you book
Yes, throughout the rooms and common areas. It’s solid enough for calls, not built for streaming in 4K
All our equipment is brand new with manufacturer warranty. We also offer certified refurbished units on request.
Yes. For ICU, OR, and ward equipment like infusion pumps and suction machines, we provide free onsite training and user manuals
Yes. Most devices come with 1–2 years manufacturer warranty covering parts and service.
Yes, we deliver nationwide based on the nature of the orde
Bank transfer, LPO for hospitals, and installment plans for bulk orders
In-stock items: 3–5 working days. Special order / imported items: 2–4 weeks for cargo, 2–3 months for container shipments. We’ll confirm lead time when you get your quote.
Yes. We work with outside biomedical engineers for repair, calibration, and spare parts for all brands we sell, on a payment basis.
Yes. All equipment is MCA/MOH compliant depending on the brand. Certificates are provided on request.
Standard 220–240V. Most ICU equipment like suction machines and infusion pumps also have rechargeable battery backup
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